HOW WE WORK

Clear process. Clear expectations. Visible progress.

Digital projects don’t have to feel confusing. From root-cause diagnosis to launch and ongoing support, every stage is documented and easy to track.

Direct Founder supervision • Client Portal tracking • Transparent Midtrans billing

STEP 01Diagnose Root Cause
AUDIT
STEP 02Architecture & Scope
BLUEPRINT
STEP 03Build & Integrate
SPRINT
STEP 04Launch & Scale Up
LIVE
STEP-BY-STEP ROADMAP

8 Structured Steps from Diagnosis to Launch

Every stage is connected in sequence so you always know what is being worked on and the concrete output at each step.

01

Root-Cause Diagnosis

We map how your business operates today — identifying manual bottlenecks, missing digital roles, or leaky sales flows.

Workflow & Bottleneck Map
02

Solution Blueprint & Scope

We formulate the right solution with a clear written scope, milestone schedule, and transparent investment.

Official Scope & Proposal
03

Agreement & Portal Access

Scope, milestones, and payment terms are formalized under PT Tumbuh Digital Nusantara with Client Portal access.

Agreement & Client Portal
04

UI/UX & System Architecture

We design the interface layout, persuasive copywriting, database schema, or campaign flow before coding begins.

UI/UX & System Blueprint
05

Iterative Build & Integration

We build your website, custom system, or WhatsApp & ad automation in clear milestones with live preview links.

Staging Build & Live Updates
06

Testing & Review Session

Every feature, WhatsApp trigger, and tracking pixel is tested thoroughly together with your team for approval.

UAT & Review Sign-Off
07

Go-Live & Team Onboarding

Smooth production launch equipped with practical guides so your team can operate the system confidently.

Live Deployment & Guide
08

Post-Launch Support & Growth

Dedicated post-launch stabilization, continuous optimization, and modular system expansion as your business grows.

Warranty & Ongoing Support
TRANSPARENT ADMINISTRATION

Simple, legal, and transparent payment.

Every project is backed by official project documentation under PT Tumbuh Digital Nusantara. Payments are made in stages following project progress via bank transfer per invoice or Midtrans Payment Gateway.

All scope details, timelines, and payment terms are stated clearly upfront — zero hidden fees.

✓ Official Proposal✓ Project Agreement✓ Milestone Invoice & Receipt
TERMIN BERTAHAP & INVOICE

Pembayaran Bertahap Sesuai Progres (Milestone)

Pembayaran dilakukan bertahap mengikuti progres pengerjaan yang disepakati melalui transfer bank sesuai rincian pada dokumen Invoice resmi.

MIDTRANS GATEWAY

Midtrans Payment Gateway

Mendukung pembayaran otomatis melalui Virtual Account berbagai bank nasional, QRIS, dan metode pembayaran digital terverifikasi.

midtrans
Midtrans Payment Gateway
PT Tumbuh Digital Nusantara • Official Merchant
Verified Merchant
CLIENT PORTAL

Always know where your project stands.

No more guessing or chasing updates in buried chat threads. Clients get clean visibility into milestones, deliverables, and documents.

Milestone & tahapan pengerjaan terkini
Task & progress update mingguan
Status review & approval per tahapan
Dokumen proposal, agreement, dan invoice dalam satu akses
portal.scalavia.id/client-workspace
LIVE TRACKER
ACTIVE PROJECT
Website, CRM & WhatsApp Automation
CURRENT STAGE
05 / BUILD & REVIEW
01 Diagnosis
Done
02 Blueprint
Approved
03 Build
In Review
04 Launch
Next
COMMUNICATION

No lost messages. Everything stays documented.

Kami menghindari proses kerja yang hanya bergantung pada chat tanpa dokumentasi. Hal-hal penting dalam project dibuat lebih terstruktur agar kedua pihak memiliki referensi yang jelas.

Regular Updates

Clear progress summaries at every milestone so you never have to chase us.

01 / CLARITY

Structured Feedback

Revisions and feedback are organized neatly during review checkpoints.

02 / CLARITY

Milestone Approval

Each key phase is confirmed with you before moving to the next step.

03 / CLARITY

Clean Documentation

Workflows, credentials, and user guides are documented for your team.

04 / CLARITY

Responsive Support

Direct technical support for post-launch adjustments and growth.

05 / CLARITY
FOUNDER-LED MODEL

Founder-led, not faceless.

Every project at Scalavia is led directly by our Founder & Lead Developer. You communicate directly with the person designing your business architecture.

01 / ADVANTAGE

Direct Access to the Solution Architect

Your business needs are never lost in a game of telephone through junior account managers.

02 / ADVANTAGE

Fast, Modern Execution

Modern AI-assisted engineering workflows accelerate prototyping, testing, and deployment.

03 / ADVANTAGE

Curated Specialists When Needed

For specialized creative or domain tasks, project specialists collaborate under direct Founder supervision.

LONG-TERM PARTNERSHIP

Our partnership doesn’t end at launch.

Setelah project berjalan, kebutuhan bisnis dapat berkembang. Support dan pengembangan lanjutan dapat dibicarakan berdasarkan kebutuhan dan scope.

01 / CONTINUITY

Post-Launch Stabilization

Dedicated support after go-live to ensure smooth daily adoption by your team.

02 / CONTINUITY

Iterative Feature & Campaign Growth

Add new modules, integrations, or scale your ad campaigns as revenue grows.

03 / CONTINUITY

Transparent Maintenance

Clear, optional ongoing maintenance tailored to your system’s needs.

START WITH CLARITY

Let’s understand your business workflow first.

You don’t need a technical specification ready. Just tell us what feels slow or manual today.